Returns and Exchanges


RETURNS

Your satisfaction is very important to us.  In the event of a manufacturing defect, please email us at suzi@raw-refined.com within 48 hours of receiving your product.  Because each product is made to order, returns will be excepted on a case by case basis.  If the product is accepted as a return then they will be made within 14 days after approval.

Exchanges

We currently do not accept exchanges.  For this reason please make sure your order is correct before continuing through checkout.